4 Ways to Fix Unsupported Audio-Video Codec on Android Device

M KAndroid, How To9 Comments

Unsupported Audio Codec Message

Unsupported Audio or Video Codec is a message Android users do not want to see. It is a message which pops up when your default video player can’t play the audio or the video of a particular video. The message “unsupported audio codec” is displayed when the video player can’t support the audio and “unsupported video codec” pops up when the video player can’t support the video. You ready to watch a video on your phone transferred from PC or downloaded from the internet, and when you hit play and realise there is no sound or video. You restart the video, and a message pops up “unsupported audio codec” or “unsupported video codec“. Anyway, don’t worry because in this article I will show you how to fix unsupported audio-video codec issues on an Android device. The article covers four ways to fix this issue.

What is a codec?

You might have seen the extensions like MP3, WMA, etc. on an audio file and MKV, WMV, etc. on a video file. The video and audio files take a considerable amount of space, so developers use the codecs to compress and decompress the file so video and audio can take a low amount of storage space. A video is not a video file; it is the combination of the video and audio codec. You can disable the default audio or video, and your media player will work the same. The concept is used in dubbed movies.

Why my default player can’t play the audio or video?

Phone No GIF - Find & Share on GIPHY

I know, when something doesn’t work the way we want, we feel hopeless and think of doing something like in the above GIF. Why the default player can’t play the audio-video? A video player comes with installed codecs. The codecs it has installed the extensions it can support. Android’s default video player has limited, and common codecs installed. If you try to run a video with a rare codec then, you’ll get the message “unsupported audio codec” for audio and “unsupported video codec” for video issues. You can install the codecs separately, but again it depends on the video player if it supports external codecs and it can get tricky while installing the codecs.

Fix “unsupported audio-video codec” – Way 01

The goal here is to play the video, and the easiest way is downloading VLC Media Player, which is an open-source media player and completely free. VLC Media Player comes with a vast amount of audio and video codecs installed. To download VLC, go to Play Store and search for VLC. It would come up at the top. Once you have installed, go to the video and play it with VLC. If there is not an option to play with a different media player, then open VLC and VLC will sync all the media from your phone (it may take a couple of minutes for the first time). Once it’s synced, find the video and then hit play.

Check out: VLC Media Player for Android Review.

Fix “unsupported audio-video codec” – Way 02

Another method also involves downloading a third-party app. MX Player is also an open-source video player which supports a massive amount of audio and video codecs. While testing, it could play 8 out of 10 videos, wheres VLC played all 10. MX Player is an old video player and been on Android market long before VLC, and as compared to VLC Media Player, MX Player has more downloads and reviews. Both would work fine, but it only depends on which one you like.

Using a video converter on Android to convert the video – Way 03

I have received messages about playing the videos in the default video player because they want to play the videos on TV. There is an app which can convert videos to any other format. The app is called Video Converter, and it can convert almost any format videos to any significant formats which your default video player can support. Download and install the Video Converter from here or here and give it a go. If the method works, then you will not need to download any third party Video Player.

Using a video converter on PC to convert the video – Way 04

This is called an old-fashioned way. You might have used video converter on PC to convert videos. These days it’s hard to find a free and relevant video converter. Depending on the video length, it might take a lot of time, but it is one of the trusted ways to play video on your default video player. You will need a charging cable for your phone to open files on the PC. Make sure the cable supports media transferring. Once everything is ready, let’s download a video converter. Some of the free video converters are Freemake Video Converter and Any Video Converter. Before starting, make sure you understand what resolution your device supports. If your device is one of the latest ones, then 1080P would be fine.


Let’s go through step by step process on how to convert. I’ll be using Freemake Video Converter, but the process is the same for most of the converters.

Freemake Video Converter

Freemake Video Converter

Step 01: To begin, click on Video and then add the video you want to convert.

Converting Video in Freemake

Converting Video in Freemake

Step 02: Once the video has been added, click on “to MP4” in the footer. MP4 is one of the popular extensions, and most Android devices support it.

Converting Video in Freemake - 2

Converting Video in Freemake – 2

Step 03: The convert screen will come up. It would take some time to convert the video. Click on the “Convert” button to begin.

Converting Video in Freemake - 3

Converting Video in Freemake – 3

Once it is converted, you will be able to play the video on your Android device.

Fix unsupported audio-video codec on Android YouTube video

In conclusion

With great phones and software, we expect everything to be perfect, but it’s not the case all the time. I hope one of the above worked and thanks for reading the article. Please feel free to ask any questions, and if you have a different way, then please do let me know.

9 Comments on “4 Ways to Fix Unsupported Audio-Video Codec on Android Device”

  1. Hi,
    Quick help request- I recorded audio with saramonic sr-wm4c on sony a7iii camera and the audio output is not playing in my youtube video. How to fix this? it works fine on desktop but not on android.

  2. Converting is a good option but most of the software these days ask you to pay. Anyway, I’ll try that Video Converter app on Android.

  3. Hi i have the same issue i downloaded the vcl it works the video plays but why cant i upload it on Facebook?? Im using Samsung Galaxy a6+, when i click upload on Facebook i cant click the video to be uploaded

    1. Uploading on Facebook is a different thing. There might be a problem with your connection or video format. Facebook app is also not good regarding uploading videos. Have you tried a computer to upload your video? You can try the lite version of Facebook to see that it can upload. Lastly, I can say is convert the video in video converter on Android and choose a different extension and then try. I hope it helps.

  4. Hi M K,

    Hope you are doing well

    Seek your help to solve the issue faced by me.

    I have used my Gimbal and recorded video, while playing the same i understand audio is playing and video is not playing in the mobile.

    Further i tried playing in TV initially audio was playing and further to that video was playing at the end.

    Can you help me with a solution.

    1. That’s a different kind of issue. Have you tried playing the video on a computer? The first thing would be to check if there aren’t any problems with the recorded video. If the video is fine, then I’ll recommend converting the video. You can find some free converters online like Movie Maker or Hitfilm Express. Let me know if it helps. Thanks.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.