3 Ways to Fix Unsupported Audio-Video Codec on Android Device

Unsupported Audio/Video Codec

Unsupported Audio/Video Codec is a message which pops up when your default video player can’t play the audio or the video of a file. The error “unsupported audio codec” displays when the player can’t play the audio and “unsupported video codec” pops up when the player can’t play the video. If that’s the case with you then, don’t worry, because, in this post, I will show you three ways to fix unsupported audio-video codec issues on an Android device.

Simple Answer

The easiest fix is using the VLC Media Player app on your phone. If you want to learn more about VLC or wish to use the default video player, then follow the text.

Why I get this message?

Well, to understand why you get unsupported audio-video codec, you must understand what a codec is.

What is a codec?

Before we get to the solution, let’s learn why we get this warning. You might have seen the extensions like MP3, WMA, etc., at the end of an audio file and MKV, WMV, etc., on a video file. These are called containers. A container contains codecs. The video and audio files take a considerable amount of space, so developers use the codecs to compress the file into a transferable source.

Find your fix

There are many ways to fix the issue, but the post covers three. The first is the easiest one, but you can’t play the video in the default Android player. The last two are advanced and can take a long time, depending on the length of the video.

  1. Using VLC Media Player.
  2. Converting the video on Android.
  3. Converting the video on a PC.

Using VLC Media Player to fix unsupported audio-video codec

The goal here is to play the video, and the solution is downloading VLC Media Player, which is a free and open-source media player. VLC Media Player comes with a vast amount of codecs installed, making it more powerful than the default video player. Download the app and open it to sync the media. You can also play the video with VLC using open with option.

Read the VLC Media Player review.

Using a video converter on Android to convert the video

I have received messages about playing the videos in the default video player because of many reasons. There are many apps on the Google Play Store. Try Fully Video Converter or Video Converter to convert the video in MP4 (or select Android if device option is available) and choose MP3 or OGG as audio format and wait for the video to be converted. Some converters don’t convert the audio file, so you will have to be careful while choosing the converter.

Using a video converter on PC to convert the video

You might have used video converters on PC. These days it’s hard to find a free and relevant video converter. You will need a charging cable for your phone to open files on the PC. Once everything is ready, let’s download a video converter. Some of the free video converters are Freemake Video Converter and Any Video Converter. Before starting, make sure you understand what resolution your device supports. If your device is one of the latest ones, then 1080P would be fine.


Let’s go through the step by step process on how to convert for Android device. I’ll be using Freemake Video Converter, but the technique is the same for most of the converters.


Freemake Video Converter

Step 01: To begin, click on Video and then add the video you want to convert.

Step 02: Once the video has been added, click on “to MP4” in the footer. MP4 is one of the popular extensions, and most Android devices support it.


Converting Video in Freemake 2

Step 03: The convert screen will come up. It would take some time to convert the video. Click on the “Convert” button to begin. Once the video is converted, you will be able to play the video on your Android device.

Fix unsupported audio-video codec on Android YouTube video

In conclusion

With great phones and software, we expect everything to be perfect, but it’s not the case every time. I hope you found the solution to your issue. Please feel free to ask any questions, and if you have and subscribe to the newsletter for updates.

Author: Madhsudhan

Hello, my name is Madhsudhan Khemchandani. I'm a Software Engineer, graduated from UniSA, Adelaide. I'm the owner, author, and maintainer of this post and the site. Please contact me if you have any questions or feedback.

9 thoughts on “3 Ways to Fix Unsupported Audio-Video Codec on Android Device”

  1. Hi,
    Quick help request- I recorded audio with saramonic sr-wm4c on sony a7iii camera and the audio output is not playing in my youtube video. How to fix this? it works fine on desktop but not on android.

  2. Converting is a good option but most of the software these days ask you to pay. Anyway, I’ll try that Video Converter app on Android.

  3. Hi i have the same issue i downloaded the vcl it works the video plays but why cant i upload it on Facebook?? Im using Samsung Galaxy a6+, when i click upload on Facebook i cant click the video to be uploaded

    1. Uploading on Facebook is a different thing. There might be a problem with your connection or video format. Facebook app is also not good regarding uploading videos. Have you tried a computer to upload your video? You can try the lite version of Facebook to see that it can upload. Lastly, I can say is convert the video in video converter on Android and choose a different extension and then try. I hope it helps.

  4. Hi M K,

    Hope you are doing well

    Seek your help to solve the issue faced by me.

    I have used my Gimbal and recorded video, while playing the same i understand audio is playing and video is not playing in the mobile.

    Further i tried playing in TV initially audio was playing and further to that video was playing at the end.

    Can you help me with a solution.

    1. That’s a different kind of issue. Have you tried playing the video on a computer? The first thing would be to check if there aren’t any problems with the recorded video. If the video is fine, then I’ll recommend converting the video. You can find some free converters online like Movie Maker or Hitfilm Express. Let me know if it helps. Thanks.

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